Privacy policy

Privacy Policy Last updated: April 4, 2026

Overview

Nermin Scarf runs this store and website to give you a great shopping experience. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with. By using our Services, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information:

  • Contact details — name, address, phone number, and email
  • Payment information — card numbers, transaction details, and payment confirmations
  • Account information — username, password, and preferences
  • Order history — items viewed, added to cart, purchased, or returned
  • Messages — any communication you send us, including support requests
  • Device & usage data — IP address, browser type, and how you interact with our site

2. How We Collect It

  • Directly from you when you shop, create an account, or contact us
  • Automatically through cookies and similar technologies when you browse our site
  • From trusted service providers who help us run our business
  • From partners or other third parties

3. How We Use Your Information

We use your information to:

  • Process orders, payments, returns, and exchanges
  • Manage your account and send order-related notifications
  • Personalize your shopping experience and recommend products
  • Send marketing emails and show relevant ads (you can opt out anytime)
  • Detect fraud and keep our platform secure
  • Respond to your questions and provide customer support
  • Comply with legal obligations

4. Who We Share It With

We may share your information with:

  • Service providers who handle IT, payments, shipping, storage, and customer support
  • Marketing partners who help us show relevant ads based on your activity
  • Third parties you authorize, such as when you use social login or request delivery
  • Our affiliates within our corporate group
  • Legal or regulatory authorities when required by law or to protect our rights

5. Third-Party Links

Our site may link to external websites we don't control. We're not responsible for their privacy practices, so please review their policies before sharing any information.

6. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors. If you believe your child has shared information with us, contact us and we'll delete it promptly.

7. Security & Data Retention

We take reasonable steps to protect your information, but no system is completely secure. We retain your data for as long as needed to provide our Services, fulfill legal obligations, or resolve disputes.

8. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Delete your personal information
  • Correct inaccurate information
  • Receive a copy of your data or request it be transferred elsewhere
  • Opt out of marketing emails at any time using the unsubscribe link

We will never discriminate against you for exercising these rights. To submit a request, contact us using the details below. We may need to verify your identity before processing your request.

9. Complaints

If you have concerns about how we handle your data, please reach out to us directly. You also have the right to contact your local data protection authority.

10. International Transfers

Your information may be stored or processed outside your country. When transferring data from the EEA or UK, we use approved mechanisms such as Standard Contractual Clauses to ensure your data remains protected.

11. Policy Updates

We may update this policy from time to time. Any changes will be posted here with a revised date. We encourage you to review this page periodically.

12. Contact Us

Questions? Reach us at: 📧 info@nermin.ae